FREQUENTLY ASKED QUESTIONS
Don’t see your question here? Email firstname.lastname@example.org
Or call us on +61 457 477189
We always have new designs under development, sign up to our mailing list and follow us on Instagram to stay up to date with new releases!
Our boots are all hand made in Mexico. Mexico make fantastic quality boots and ours are no exception!
Having our boots made in Australia was not a feasible option. We are very happy with our current manufacturer in Mexico who makes the highest quality of boots.
Sponsorship decisions are made many months in advance. Please email detailed sponsorship requests to email@example.com for our consideration.
Sorry, we do not offer custom boots at this time.
We ship our boots worldwide, please note that some countries apply taxes to items bought overseas.
Shipping is a $19 flat rate express for boots Australia wide. For international shipping prices, please view these at the checkout.
To measure the length your foot, first place a ruler flat on the ground. Line up your heel at the end of the ruler. Measure your foot from your heel to your big toe. Then, simply use our size chart to work out your size.VIEW SIZE CHART
When you receive your boots, try them on on a carpeted surface. Remove them with your hands, not your feet as this will keep them in new condition. Let us know if they don’t fit right away. You will need to return the boots to us in brand new condition, in the box and inside a parcel post bag with a note stating your order number, and the size you’d like to exchange them for. If we have the size available we will post it out to you, otherwise we will provide a refund of the boot cost.